1.1. Minibeebi e-store is selling the products available at the stores owned by Minibeebi OÜ (hereinafter referred to as the Products).
1.2. These terms and conditions shall apply to the legal relationships arising between the customer (hereinafter the Customer) and OÜ Minibeebi (hereinafter the Seller), the owner of the purchasing environment available on the website minibeebi.com (hereinafter the E-store) in connection with purchasing of the Products from the E-store. In addition to these terms and conditions, the legal relationships arising from purchasing of the Products from the E-store shall also be governed by the acts of law applicable in the Republic of Estonia.
1.3. The Seller shall have the right to make amendments to the terms and conditions of use of the E-store and change the prices of the Products and services. The Seller shall announce any amendments or changes on the website minibeebi.com. The terms and conditions as well as prices in force at the time of concluding a transaction shall be applied to the transaction.
1.4. The Seller’s details:
Reg. nr. 10778381
Telefon +372 5642789
2.1. All prices displayed in the E-store are in Euros.
2.2. The prices of the Products and the discounts may differ from the selection, prices and discounts offered at the retail stores of the Company.
3.1. As a rule, the Products displayed in the E-store are available in the warehouse/at the Seller’s stores. The availability of the above mentioned Products cannot be guaranteed as it may be misleading due to potential technical software problems.
3.2. If the Customer places an order but the Seller does not hold the product ordered, the E-store is unable to fulfill the order. In such cases, the amount of the purchase price shall be immediately refunded to the Customer as soon as the unavailability of the product becomes known.
3.3. The photos of the Products displayed in the E-store are illustrative and may unintentionally slightly differ from the actual appearance of the Products.
4.1 Choose a suitable product from our store
4.2 By clicking on the product, a detail view opens with additional info
4.3 Choose a suitable size, color and print
4.4 Click "Add to basket"
4.5 Go to the basket, via the menubar where you will see the contents of your basket
4.6 By clicking "Order" youll be directed to the contact form
4.7 Fill the required fields - contact and shipping and choose a suitable Omniva parcel dropbox or DPD as your preferred shipping method
4.8 Review your order, view and agree to our terms & conditions
4.9 By clicking Next, you will be directed to the payment methods
5.1. Orders can be paid for securely by using Estonian bank links, Paypal or via prepayment. via PayPal.
5.2 By choosing bank link, you will be redirected to your payment gateway
5.3 By choosing bank transfer, you will be able to pay accoring to the invoice sent via e-mail
5.4 The order will be cancelled if not paid in 3 days after making the order
5.5. Payments are made in the secure environment of the E-store.
5.6. The Seller shall have no access to the Customer’s bank details or credit card details.
6.1. Delivery will be made either by DPD or Omniva parcel dropbox.
6.2 If DPD is chosen as your preferred shipment method then delivery time will vary by destination.
6.3. If Omniva parcel dropbox is chosen then the products will be delivered during 7 days since receiving order confirmation on the Customer's mail address.
6.4 If DPD or Omniva is not suitable as your shipping method, you can contact us by e-mail and we can finda better solution.
6.3. The Customer shall store the SMS specified in article 7.2 until the end of the 14-day return period.
6.5. If an order is placed by the Customer during a weekend (between 1:00 p.m. on Friday and 9:00 a.m. on Monday) or on a public holiday, the period of 7 working days shall commence at 9:00 a.m. on the first working day after the weekend or public holiday.
6.6. Prior to placing an order, the Customer shall check the accuracy of the contact details entered to prevent any delays or misunderstandings in delivery of the Product. The Seller shall not be held liable for any delays or misunderstandings arising in the course of delivery of the Product if the delay or misunderstanding is caused by inaccurate or incorrect details entered by the Customer upon placing the order.
6.7. In the event of the Product failing to reach the Customer in a good condition and in a closed package, the Customer shall notify the E-store by sending an e-mail to the address firstname.lastname@example.org or by calling +372 5642 789.
7.1. The Customer can return the order after 14 days. The 14 days will be counted upon receiving the order.
7.2. In order to return the order the Customer must send an application within 14 days upon receiving the order. The application can be sent, by sending a free-form concise email to the Merchants address email@example.com.
7.3. The Customer must send the return application within the next 14 days or present a proof of handing the shipment over to the shipping company. The Merchant has the right to refuse any refunds until the items have been returned or proof of shipment has been provided.
7.4. The returned items can not be damaged or show signs of wear. The items must be in their original package and have their original labels attached. The deterioration of the items will be accounted to the Customer. The items must be handled only in a way that are accustomed to products on display in retail stores.
7.5. The Customer must open the product package with care without damaging it. If the package can not be opened without damaging it then the original package is not to be returned.
7.6. The order can be returned via Omniva parcel machine. For returning the order, use the address card that you have received in your email after sending the return application. In the application please mark the number of the invoice and the product(s) to be returned.
7.7 The merchant will refund the order in 14 days upon receiving the returned order from the parcel machine marked on the address card. Shipping fees will not be reimbursed.
7.8. Products can not be exchanged for one another.
7.9. Products can only be exchanged when the products sent by the merchant have a defect, in this case all fees concerning the exchange will be covered by the merchant.
7.10. Products can be made to order via contacting the merchant by phone or email. These products however will not have discounts and cannot be refunded or exchanged
7.11. The Seller shall refund the purchase price to the Customer within 14 days after the date on which the application for returning the Product is received. The refund shall be transferred to the same bank account which was used by the Customer to pay for the returned Order..
7.12. If an Order is returned fully, the Seller shall refund to the Customer the whole amount received based on the Contract, including the delivery cost paid by the Customer. If an Order is returned partially and a delivery cost was added to the cost of the Order, the Seller may refund the delivery cost.
7.13. The refund shall be received on the Customer’s bank account on the following banking day at the latest. If the Order was paid for by credit card, arrival of the refund shall depend on the terms and conditions of the Customer’s bank.
8.1. The 2-year period for submission of claims provided for in subsection 218 (2) of the Law of Obligations Act shall be applied to the Products sold.
8.2. If a Product is found nonconforming or defects are found, the Customer shall notify the Seller thereof immediately, but no later than within 2 months after finding the deficiency by e-mailing the Customer’s contact details, detailed description of the problem and the receipt number to the address firstname.lastname@example.org. Please stop using the Product immediately after detecting a deficiency.
8.3. All claims shall be reviewed and the Customer shall be contacted as soon as possible, but no later than within 15 days after receiving the claim.
8.4. Within the first six months after handing the item over to the Customer, it shall be presumed that any deficiency found existed at the time of delivery of the item. It shall be the Company’s responsibility to prove the opposite. If a claim is submitted within the first six months after handing the item over to the Customer, the Seller shall always incur the expenses relating to the repair of the item or delivery of a replacement, in particular, expenses relating to transport, postage, work, travel and materials (subsection 222 (4) of the Law of Obligations Act). Within the next 1.5 years, the Seller shall only incur the above mentioned expenses if the claim is justified.
8.5. If the Product cannot be repaired or replaced by the Seller or attempts to repair or replace the Product prove unsuccessful or the Seller fails to eliminate a deficiency within a reasonable period of time or if unjustified inconveniences have been caused to the Customer, the Customer shall have the right to request lowering of the purchase price of the Product by the Seller or a refund.
8.6. If the goods are not in conformity with the terms and conditions of the Contract, the Consumer shall have the right to use the legal remedies provided for in the acts of law, including demand fulfilling of the Contract, lowering of the price, compensation for damages or cancel the Contract.
8.7. If a Product is not in conformity with the terms and conditions of the Contract, the Seller shall incur the expenses related to repairing the Product or replacement of the Product, in particular expenses relating to transport, postage, work, travel and materials.
8.8. The Seller shall not compensate to the Customer for the expenses made in the event of a nonconforming or defective Product or be held liable for such Product if: if the value of the Product has deteriorated/the Product has been damaged at the fault of the Customer, the deficiencies are caused by abnormal use of the Product, including failure to follow the maintenance instructions, if the value of the Product has deteriorated due to normal wear and tear in the course of regular use, if the Customer is unable to present a document evidencing purchasing of the Product.
9.1. The Seller and the Customer shall be liable in front of one another for any damage caused to the other Party by violation of these terms and conditions in the cases and in the extent provided for in the legislation of the Republic of Estonia.
9.2. The Seller’s liability shall be limited to the purchase price of the Product.
9.3. The Customer shall only use the service of the E-store for purposes which are in conformity with the law and good practice.
10.1. The Customer shall grant the Seller explicit and informed consent for processing the Customer’s personal data which includes:
First and lastname
Total cost of products
Bank account number
10.2. Any personal data disclosed to the Seller shall be entered into the customer register and used for providing the sales service and for offering goods to the Customer.
10.3 The Seller shall store the Customer’s contact details entered by the Customer in the course of making purchases and information about the purchases made. This information shall be treated as confidential and processed in conformity with the Personal Data Protection Act. The personal data which are required for delivery of the Products to the Customer shall be disclosed to the company providing the courier service.
10.4. The Seller may only use the Customer’s personal data for sending special offers and information about campaigns to the Customer by e-mail and only with the Customer’s consent.
10.5. The data communication between the Customer and banks and the Card Centre of Banks is encrypted, which ensures security of the Customer’s personal data and bank details.
Payments are made outside of the environment of the E-store, in the secure payment environment of the selected bank or service provider. The E-store shall not have access to the Customer’s bank details or credit card details.
Minibeebi OÜ, Meelise 6, Pärnu, 80028. Reg. nr. 10778381 is responsible for processing personal data, MiniBeebi forwards the necessary personal information to the legislated processor (Maksekeskus AS)
11.1. By registering with the E-store or purchasing Products, the Customer shall consent to the terms and conditions of use of the E-store and shall undertake to follow the terms and conditions.
11.2. The sales contract between the Seller and the Customer shall become valid from the moment of receipt of the purchase price on the Seller’s bank account.
11.3. The Seller shall have the right to make amendments to the terms and conditions of use of the E-store and the prices of the Products. Notices concerning such amendments shall be published in the E-store environment. The terms and conditions and prices valid at the time of concluding a transaction shall apply to the transactions.
11.4. The Seller shall have the right to withdraw from fulfilling an order if the price of a Product displayed in the E-store at the time of placing the order was incorrect due to a technical error.
12.1. Any disputes between the Customer and the Seller shall be settled by negotiations.
12.2. If the buyer has complaints against the online shop, send an e-mail to the address email@example.com or call: +372 5642789
If the buyer and the online shop cannot solve the disagreement by reaching a mutual agreement, the buyer can turn to the Consumer Disputes Committee. Get acquainted with the terms and conditions of the proceedings and submit your application here. It is in the competence of the Consumer Disputes Committee to solve the contractual disputes between the buyer and the online shop. The committee reviews the complaint of the buyer free of charge.
The buyer may turn to the EU consumer disputes platform.
13.1. The customer support telephone number is +372 5642 789 (available from 10:00 a.m. to 5:00 p.m. on working days) and the e-mail address: firstname.lastname@example.org.